Privacy Policy

1. Information We Collect

SOCO - TikTok Management Platform collects the following information:

• User Account Information: Email address, display name, and profile information you provide during registration.
• TikTok Account Data: When you connect your TikTok account via OAuth, we collect your username, display name, profile picture, follower/following counts, video count, and account verification status.
• Content Data: We access your TikTok videos, posts, and content metadata to provide analytics and management features.
• Activity Data: Engagement metrics including likes, comments, shares, views, and other interaction data from your TikTok content.
• OAuth Tokens: We securely store TikTok access and refresh tokens to maintain your connection and provide ongoing services.
• Usage Analytics: Information about how you use our platform, features accessed, and session data to improve our services.

2. How We Use Your Information

We use the collected information to:

• Provide comprehensive TikTok account management and multi-account support
• Generate detailed analytics and performance reports for your TikTok content
• Enable content management, scheduling, and optimization features
• Maintain secure OAuth connections with TikTok's API
• Provide data export and portability features as required by GDPR
• Improve our platform's functionality and user experience
• Provide customer support and technical assistance
• Ensure platform security and prevent unauthorized access

3. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit and at rest
• OAuth tokens are securely stored and managed
• Access to your data is restricted to authorized personnel only
• Regular security audits and updates

4. Third-Party Services

We integrate with TikTok's official API to provide our services. Your data is shared with TikTok only as necessary to:

• Authenticate your account
• Retrieve your video content and statistics
• Maintain your account connection

5. Your Rights (GDPR Compliance)

Under GDPR and other data protection laws, you have the following rights:

• Right to Access: View all personal data we have collected about you through our dashboard
• Right to Data Portability: Export all your TikTok data and account information in a portable format
• Right to Rectification: Update and correct your profile information and account details
• Right to Erasure: Request complete deletion of your account and all associated data
• Right to Restrict Processing: Limit how we use your data while maintaining your account
• Right to Object: Opt-out of certain data processing activities
• Right to Withdraw Consent: Revoke TikTok access and disconnect your accounts at any time
• Right to Data Portability: Receive a copy of all your data in a structured, machine-readable format

To exercise any of these rights, you can use our self-service features in your dashboard or contact us directly.

6. Data Subject Requests

We enable and respond to data subject requests through multiple channels:

• Self-Service Dashboard: Access and export your data directly through your account dashboard
• Account Deletion: Delete your account and all associated data through settings
• Data Export: Download all your TikTok data in JSON/CSV format
• Profile Updates: Edit and correct your personal information
• Access Requests: View all data we have collected about you
• Revocation: Disconnect TikTok accounts and revoke access permissions

All data subject requests are processed within 30 days as required by GDPR. You can submit requests through our platform or contact us directly.

7. Data Retention

We retain your data only as long as necessary to provide our services. When you disconnect your TikTok account or delete your profile, we will remove your data from our systems within 30 days. We may retain certain data longer if required by law or for legitimate business purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: